Companies worldwide depend on Amelia digital agents to enhance call centers, customer service and user experiences. Powered by Conversational AI, Amelia manages millions of tasks at scale in banking, insurance, healthcare and other industries.
A Digital Agent
Amelia digital agents provide virtual customer service and IT support, and alleviate pressures in understaffed call centers.
Builds Digital Agents
Amelia offers the only solution in the market that creates digital agents on its own. It’s AI building AI.
Never Stops Learning
Digital agents from Amelia gain new knowledge and skills from every user conversation and interaction.
More Than a Chatbot
Simple chatbots are just for FAQs. Amelia digital agents can do so much more.
Speaks Your Language
Amelia digital agents speak 100-plus languages for clear communication and personalized services.
Users can communicate with Amelia digital agents by voice, chat, text — any channel they need.
As the enterprise leader in Trusted AI, our digital agents deliver real business value.Get Started with Amelia
Amelia is well-equipped to transform companies with large customer bases, such as one global firm where digital agents support more than 9 million active users.
Quality customer service requires clear communication. Amelia digital agents speak 100-plus languages for personalized experiences.
Amelia's integration framework is built on Apache Camel, an open-source framework with thousands of integration templates.
Amelia digital agents build customer loyalty — 9 out of 10 consumers at one global brand give Amelia top service scores.
Some of the world's largest companies depend on Amelia for customer service, IT support, new digital services and more.
Alcatel-Lucent Enterprise partners with Amelia to improve call center customer experiences and operations.
The global sports company utilizes Amelia digital agents to improve customer experiences.
Aveanna Healthcare, a Pediatric and Adult Home Health provider, deployed Amelia to handle time-consuming, repetitive employee requests through Workday and two mobile apps.
California Casualty (CalCas), a leading auto and home insurance carrier, is integrating Amelia into its front-line customer service operations.
CGI leverages Amelia as a Virtual Engineer to improve its automation and monitoring capabilities.
The Chemours Company (Chemours), a global leader in the chemical industry, deployed Amelia to enhance services for its employees and contractors.
Amelia set to enhance employee experiences by delivering instant, human-like service desk support for Datacom, Australasia's largest homegrown tech company.
Fujitsu, a top 10 global IT service provider, deployed Amelia as the cornerstone of its Intelligent Automation Platform (IAP).
NTT DATA, a part of NTT Group, is a trusted global innovator of IT and business services.
Kenneth S. Nugent, P.C., Attorneys at Law
Amelia is deployed as a digital legal assistant for the premier law firm’s intake specialists, receptionists and legal teams.
Resorts World Las Vegas
Resorts World Las Vegas, the Strip’s newest resort, deployed Amelia as a digital concierge to handle the entirety of the Resorts World Las Vegas contact center.
Seguros SURA Chile
Seguros SURA, a leading insurance provider and subsidiary of Grupo SURA, deployed Amelia as a customer care virtual assistant to help customers with their insurance policy, claims status or general insurance-related questions.
Telefónica, the Spanish multinational telecommunications company, deployed Amelia to replace its legacy IVR system as a voice-based customer service agent for its Peruvian contact centers to handle all calls received to its hotlines.
Telenet deployed our Conversational AI platform to differentiate its front-line customer service operation with omnichannel customer support.
Toyota Financial Services España
Toyota Financial Services España (TFS España), a subsidiary of Toyota Financial Services Corporation (TFSC), deployed Amelia as its customer care virtual assistant to improve operational efficiency and reduce response times to customer requests.
Amelia and Unisys Corporation have embedded cognitive AI capabilities within InteliServe™, the Unisys workplace automation platform.
Visionworks deployed Amelia as its virtual specialist for customer service and engagement, interacting with users to schedule/confirm eye appointments, conduct follow-ups, and initiate patient outreach via phone, mobile and text.
Amelia is repeatedly recognized by third-party analyst firms for industry leadership in Conversational AI, digital agents, vertical reach and innovation. Don't take our word for it — review our analyst recognitions from the past several years.